In this role, you will be required to fulfill the following primary responsibilities working as a key member of the Nourishing Africa team:
Draft and edit key internal and external information and visual communication services and guidelines. Facilitate engaging and dynamic membership communications, including mailers and blog post testimonials.
Update staff handbook, ‘one-pagers’, and Members in Action webpage.
Utilize membership engagement data to create informative infographics and other services.
Support member engagement activities and mobilizations tailored to French/Arabic members (if applicable).
Support monitoring and evaluation activities around membership engagement.
Collect and synthesize data on membership engagement from across Nourishing Africa Hub.
Analyze data to assess the efficacy of Nourishing Africa’s engagement initiatives.
Closing feedback loops and sharing findings in an effective and engaging manner.
Support the continuous updating and cleaning of Nourishing Africa’s CRM.
Ensure data integrity of CRM, in preparation of relationship mapping.
Ensure member profiles align with membership policy and procedures, including follow-up on pending documentation and payments.
The organization is seeking to engage a membership intern who will be responsible for supporting Nourishing Africa to build on and edit key internal and external information and visual communications services and guidelines. This includes member mailers and blog post testimonials, the member engagement staff handbook, infographics, and much more. The intern will also assist with impact and accountability activities and initiatives around membership engagement, collecting and analyzing data, and sharing feedback. They will familiarize themselves with and support the function of Nourishing Africa’s Customer Relationship Management system, to facilitate relationship mapping, review the integrity of our imported data, and ensure member profiles reflect our membership policies and procedures. The membership intern will be working closely with the Membership Coordinator and Director of Operations, as well as Nourishing Africa's Communications Officer.
We are looking for candidates who are self-motivated, committed to excellence, with a passion for the agriculture sector. Below are key qualifications that we require:
Bachelor's Degree (preferred) with at least one year of related work experience in membership or fundraising.
Knowledge/experience in communications and/or international development.
Professional proficiency in English, French, as well as any other African language skills, will be a strong asset.
Excellent written communication skills, including writing case studies, profiles, storytelling.
Experience with online graphic design editors or software (e.g., Piktochart, canvas, or adobe suite).
Keen interest in database and customer relationship management systems.
Interest in Impact and Accountability processes and tools.
Familiarity with social media such as Twitter and Facebook, including analytics.
Knowledge of writing for websites, and content management systems such as Joomla.
Knowledge/experience of networks and/or membership-based organizations.
Interested in Database and customer relationship management and tools.
Interested in feedback processes and impact and accountability mechanisms.
Flair for membership engagement.
Method of Application: Qualified and interested applicants should forward:
A full CV, including educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held, and relevant achievements.
A cover letter of not more than 1 page outlining your motivation for applying for the role.