Location(s) : Kenya
Department : Field Work, Management
Job Type : Full-time
Application Deadline : 31-12-2019
One Acre Fund is recruiting for Kenya Director of Field Operations
JOB SUMMARY
The Field Operations team is the heart of our program directly serving clients. As the Field Operations Director, you will directly manage our team of 3,000+ staff and lead the implementation of our high-impact program across four sub-teams: field execution, field deliveries, customer service, and field staff management. You will report directly to the Deputy Country Director - Program.
RESPONSIBILITIES:
Guide daily operations and set strategy to improve our largest country program
Create strategies ensuring this team can continue 25%
annual growth
Improve daily execution, ensuring customer service is the forefront of our work
Develop and grow our team of over 3,000 staff, across multiple regions in Kenya
Improve sales, training, and portfolio management ability of field staff.
Hire and mentor future leaders, to promote rapid career growth and program expansion.
Promote customer-centricity across core operations, and increase program impact
Ensure our customer-service remains focused on delivering real, tangible impact to customers
Oversee and improve our training efforts, ensuring they are streamlined
Shape country-level strategy
As a member of the senior-leadership team, guide long-term strategy for the Kenya Program.
Translate this strategy into improvement projects and execution plans for the Field Operations Team.
REQUIRED DISCIPLINE:
Business Administration, Human Resources
MIN REQ. EXPERIENCE:
8
MIN QUALIFICATION:
DESIRED SKILLS:
8
years of managing a successful and large team
Project management and execution: Ability to develop, plan, and execute complex programs across a large team
Growth mindset: Enthusiasm for learning, feedback and continuous improvement
Results-oriented: You set goals and take ownership of driving towards them
Cross-cultural fluency: You will collaborate with colleagues from diverse backgrounds
Leadership experience in the marketing sector is an advantage
Strong educational background; minimum Bachelor's Degree
A willingness to commit to living in a rural area for at least two years
English required; Kiswahili strongly preferred
HOW TO APPLY:
Interested and qualified candidates should click this link: https://oneacrefund.org/work-with-us/job-openings/g/?gh_jid=1929217