Program Associate (Operations, Innovations, multiple vacancies)One Acre Fund
Location(s) : Burundi, Kenya, Malawi, Rwanda, Tanzania, Uganda, Zambia
Department : Other
Job Type : Full-time
Application Deadline : 31-12-2019
One Acre Fund is recruiting for Program Associate (Operations, Innovations, multiple vacancies)
Improve our program quality and help quadruple our farmer impact in the next five years.
Field operations staff focus on farmer-facing services. Staff help to develop and manage performance of 500-3,000 field staff. Some roles are more general; others specialize in important moments like new site expansion, enrollment, and repayment.
Support operations staff create the infrastructure for growth. These teams might operate and improve our deliveries to thousands of drop sites; enable mobile money integration in a country; or improve the flow of tens of millions of SMS and phone calls with farmers.
Product Innovations staff improve our core agricultural products or run new experiments in energy and health products. For example, our Product Innovations team is investigating delivery of live chickens and preparing the product for full-scale roll out.
Program Design staff improve our core operating model. They test program model changes and analyze the resulting impact on customer satisfaction. Changes can include small shifts such as changing our loan structure, to more radical shifts like opening physical shops.
Understanding and solving problems: observing field operations, meeting with leaders of our field staff , running surveys, conducting desk research, analyzing performance indicators, etc. Then creating simple and lasting solutions to complex problems.
Planning and executing large projects: identifying clear goals, creating project calendars, designing workflows, creating field tools and talking points, designing incentive systems, building buy-in across hundreds of staff, following up and monitoring project execution in the field, etc.
Building teams: hiring staff using One Acre Fund’s unique “experiential hiring” system, mentoring deputies, and steadily handing off responsibility to your team as you build it.
Communicating with other teams: working together with One Acre Fund’s other teams on the ground to provide a smooth customer experience in the simplest way possible.
MIN REQ. EXPERIENCE:
Leadership experience at work, or outside of work.
A willingness to commit to living in rural areas of East Africa for at least two years.
Language: English required in all locations. French required for Burundi placement. Other notable and useful languages are Swahili, Kinyarwanda, Kirundi, Chichewa, Amharic.
HOW TO APPLY:
Interested and qualified candidates should click this link: https://oneacrefund.org/work-with-us/job-openings/g/?gh_jid=132839